Service Squad

Big Al's • Ontario, CA

5d • Onsite

About The Position

Big Al’s is hiring bartenders and servers to provide guests with a first-class experience in a fast-paced, team-based environment. Team members make drinks, take and deliver food orders, process payments, promote Big Al’s promotions, and help make each guest’s visit enjoyable. The role also includes keeping lanes, tables, and glassware clean; stocking and organizing the bar; mixing drinks; assisting with keg-room duties; following safety and alcohol rules; and helping with opening and closing tasks.

Big Al’s describes itself as a family-owned business that began in Vancouver, Washington, in 2006 and has grown to five West Coast locations. It emphasizes a close-knit, inclusive workplace where team members’ ideas are welcome and employees may grow into management roles. The company is an Equal Opportunity Employer and says reasonable accommodations may be available to qualified applicants with disabilities.

Requirements

• Serving or bartending experience.
• Experience with a point-of-sale system.
• Friendly, confident, face-to-face communication and people skills.
• Strong guest-service skills.
• Ability to work as part of a team.
• Ability to process sales transactions and upsell.
• Commitment to safety.
• Ability to obtain Food Handlers and Alcohol Serving Certifications.
• Availability to work weekends, nights, and holidays.
• Must be at least 21 years old, or at least 19 years old in Idaho.
• Ability to spend substantial time on one’s feet; bend, reach, and push; and lift up to 25 pounds often, up to 50 pounds sometimes, and over 50 pounds rarely. Reasonable accommodations may be available for team members with disabilities.

Nice To Haves

• Experience with the Toast POS system.

Responsibilities

• Promote Big Al’s promotions and help create an enjoyable guest experience.
• Run drinks and serve guests.
• Take food orders and deliver food.
• Process payments and sales transactions.
• Keep lanes, tables, glassware, and other areas clean.
• Stock and organize the bar and prepare drinks.
• Assist with keg-room duties, including lifting kegs with teammates when needed.
• Follow safety procedures and alcohol-service rules.
• Assist with opening, closing, and other team tasks.

Benefits

• Discounts on food and drinks during shifts.
• Eligibility for tips in addition to hourly pay.
• Medical coverage for full-time employees, plus dental and vision plans.
• Supplemental short-term disability and life insurance.
• 401(k) with company match.
• Opportunities to volunteer in the community.
• Paid hands-on training and ongoing career development.
• Opportunity to grow into management roles, with promotion from within.
• $15,000 in employer-paid life insurance.
• Free bowling for the employee and a guest.
• Access to a team member assistance program (EAP).
• Thanksgiving and Christmas off.
• Voluntary pet insurance.
• Employee recognition program with cash rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed