Service Specialist - Law Firm
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.
Requirements
- High School Diploma or GED
- Minimum of 1 year work experience in a customer services field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
Responsibilities
- Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
- Copy Services includes accurately producing copy, print and scan projects per written instructions
- Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
- Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
- Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
- Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Conduct Routine inspections of office floors to ensure all conference rooms, visiting office spaces, kitchen, and pantry spaces are well maintained and fully stocked.
- Flexible to fit business needs.
Benefits
- Paid Parking
- Annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
