Law Firm Intake Specialist

Albers & Associates

1d•Onsite

About The Position

We are looking for a results driven, rising superstar to join our fast moving team of Law Firm Intake Specialists. The ideal candidate thrives on people, relationships, and helping others in need of legal services. When our prospective clients call us for help, they're often going through an emotionally difficult period. Our Intake Specialists provide our potential clients the ultimate experience. It requires the right combination of communication skills, empathy, and ability to ask and clarify the situation.

Requirements

Honesty is critical and good ethical character is essential.
Love connecting with people.
Passionate about helping others.
Ability to manage multiple tasks in a fast-paced environment.
Treats a 4:30 call on Friday with the same care and compassion as one on Monday morning.
Exceptional curiosity.
Ownership mindset.

Nice To Haves

Inbound sales experience is a plus.
Experience in Intake for other law firms.

Responsibilities

Connect with people in person and over the phone.
Ask for appointments from people who have called and shown a strong interest in the company.
Follow up with people who need help.
Provide prospective clients the ultimate experience.
Ask and clarify the situation with empathy and communication skills.