Service Scheduling Coordinator
Dan Cummins of Georgetown•Georgetown, KY
•Onsite
About The Position
The Service Scheduling Coordinator position at Dan Cummins Auto Group involves scheduling service customers for all locations, performing outbound call and email campaign duties, and promptly answering service-related inquiries. This role assists customers with their service appointment scheduling needs for both express and main shops across the auto group's four service centers. Dan Cummins Auto Group emphasizes an exceptional customer and employee experience, focus-driven results, and opportunities for growth.
Requirements
- A passion for consistently providing high level customer experiences
- Excellent verbal and written communication skills
- The willingness to learn and help
- Computer skills
- Attention to detail and time management
- Professionalism and the ability and desire for growth
- Valid drivers license and clean driving record
Responsibilities
- Provide efficient and friendly service scheduling experience for our customers on the phone
- Execute manufacturer campaigns using scripts and templates
- Assist customers with service and parts needs pertaining to maintaining their vehicles
Benefits
- Paid Holidays
- Paid Vacations
- Employer contributed healthcare
- 401k with match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
