Service Scheduling Coordinator
About The Position
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join the Customer Experience Team at Dan Cummins Auto. The position involves scheduling service customers for all locations, perform outbound call and email campaign duties, and promptly answer service related inquires. Dan Cummins Auto Group is hiring a service scheduler to assist customers with their service appointment scheduling needs for the express and main shops across the auto groups four service centers. Our organization offers an exceptional customer and employee experience, focus driven results and growth opportunities.
Requirements
- A passion for consistently providing high level customer experiences
- Excellent verbal and written communication skills
- The willingness to learn and help
- Computer skills
- Attention to detail and time management
- Professionalism and the ability and desire for growth
- Valid drivers license and clean driving record
Responsibilities
- Provide efficient and friendly service scheduling experience for our customers on the phone
- Execute manufacturer campaigns using scripts and templates
- Assist customers with service and parts needs pertaining to maintaining their vehicles
Benefits
- A culture that welcomes and supports employee growth
- 5-day work week
- Paid Holidays
- Paid Vacations
- Employer contributed healthcare
- 401k with match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
