Service Sales Representative

Fidelity Building Services Group • Auburn, ME

3d

About The Position

Nason Mechanical Systems is seeking a motivated Service Sales Account Manager to join its team in Auburn, Maine. The role focuses on identifying prospective clients, building and maintaining customer relationships, and securing HVAC service contract agreements and service projects. The position contributes to revenue growth, market expansion, and long-term client partnerships.

The representative engages prospective customers through networking, cold calls, email outreach, and in-person meetings; evaluates service and project opportunities at customer sites; presents proposals, negotiates terms, and closes agreements; and maintains accurate sales records in the CRM system. The role also includes pursuing open and aging quotes, monitoring market developments, supporting customer satisfaction and contract renewals, attending training and industry or community events, and updating management on sales progress and growth opportunities.

Requirements

• High school diploma or equivalent.
• Proven record of business development and sales success in the commercial HVAC industry or a related field.
• Strong understanding of HVAC systems, service contracts, and project-based solutions.
• Excellent communication and interpersonal skills, including the ability to explain technical information to technical and non-technical audiences.
• Exceptional negotiation and closing skills.
• Self-motivation and drive to meet and exceed sales targets.
• Proficiency with CRM systems, Microsoft Office Suite, and other sales-related tools.
• Ability to work independently and collaboratively within a team.
• Ability to legally operate a motor vehicle with a clean driving record.

Responsibilities

• Identify, research, and contact prospective customers to generate future sales and repeat business.
• Build and maintain relationships with decision-makers and stakeholders, including property managers, facility managers, and building owners.
• Engage potential clients through networking, cold calling, email outreach, and in-person meetings.
• Solicit new service contract agreements and related service sales to achieve goals within an assigned territory.
• Visit sites and meet with customers or vendors to evaluate service and project opportunities for pricing.
• Present proposals, negotiate terms, and close agreements for HVAC service contracts and service projects.
• Maintain accurate records of sales activities, customer interactions, and progress in the CRM system.
• Follow up on new and aging service quotes to obtain customer commitment.
• Stay informed about industry trends, competitor activities, and market developments to identify opportunities.
• Maintain high customer satisfaction and meet or exceed assigned sales revenue and contract renewal targets.
• Participate in sales training and attend industry trade shows and community events to promote company offerings.
• Provide management with regular updates on sales progress, market insights, and potential growth areas.

Benefits

• Competitive pay and benefits package.
• Comprehensive medical, dental, and vision plans, including free preventive care and affordable prescription options.
• Company-paid life insurance and disability coverage, with options to enhance benefits.
• 401(k) plan with a company match and immediate vesting.
• Paid holidays and a paid time off plan that grows with years of service.
• Career advancement and professional development opportunities.
• Educational assistance.
• Flexible spending accounts.
• Employee discounts.
• 24/7 confidential support through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED