Service Sales Representative

Baker Roofing Company•Roanoke, VA

10d•$75,000 - $100,000

About The Position

Baker Roofing Company is hiring a Service Sales Representative for its commercial repair division. The role develops, manages, and maintains a client base of commercial customers. The company provides a structured, paid four-month Sales Training & Development Program with roofing fundamentals, hands-on field training, and self-paced learning. The representative develops new business and manages existing accounts, meets sales goals, generates leads, and consults with customers on roofing-system repairs. The role involves field visits and physically accessing roofs to inspect conditions and prepare repair estimates and proposals. The representative uses Salesforce CRM and BOX to manage accounts, document roof conditions, coordinate scheduling and proposals, and record sales activity. The position also involves trade shows and marketing events, ongoing industry training, supporting operations teams, and assisting with account receivables when directed. This field-based work includes climbing ladders and working on roofs, often in extreme temperatures, at heights, and around potentially hazardous conditions. The position requires compliance with safety policies, procedures, and regulations.

Requirements

At least three years of related outside sales or business development experience.
High school graduation or equivalent; a bachelor's degree is preferred.
Valid driver's license.
Proficiency in Microsoft Outlook, Word, and Excel.
Excellent written and verbal communication skills.
Motivated, professional, self-starter attitude.
Ability to work independently in the field and manage priorities and calendar.
Ability to lift and carry items weighing 50 pounds.
Ability to stand, walk, and balance for long periods, and to perform repetitive movements including bending, twisting, kneeling, crouching, stooping, or crawling.
Ability to climb ladders and safely access roofs for service evaluation.
Ability to work in the stated physical and environmental conditions and follow safety policies, procedures, and regulations.

Nice To Haves

Commercial roofing sales experience.
Experience with a CRM system.
Experience with estimating software.
Bachelor's degree.

Responsibilities

Develop new accounts and manage existing customer accounts.
Meet monthly, quarterly, and annual sales goals.
Maintain ongoing communication with customers and promote company services.
Generate repair and service leads through cold calling, door knocking, referrals, service hand-offs, account management, and networking.
Use Salesforce CRM daily to manage accounts, schedule activities, develop proposals, and record sales-related activity.
Consult with customers and specify roofing-system repairs that meet their needs and comply with industry standards.
Access roofs to estimate and analyze existing conditions, including performing core cuts when applicable.
Participate in and coordinate trade shows, architect, property manager, and hospitality expos, and marketing functions.
Use BOX to manage and document roof conditions in the field and while developing repair proposals.
Attend sales meetings, internal trainings, manufacturer seminars, and conferences for continued industry education and development.
Provide the operations team with necessary information and support project success.
Assist with receivable duties associated with assigned accounts when directed by management.

Benefits

Benefits begin on Day 1.
Weekly pay.
Annual paid holidays and PTO.
Medical, dental, and vision insurance.
Company vehicle, cell phone, and laptop.
Competitive base pay plus uncapped commission; stated OTE of $75,000–$100,000.
401(k) matching program: 100% match up to 3% and 50% match at 4% and 5%.
Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods.
Employee Assistance Program.
Paid four-month Sales Training & Development Program.
Family-oriented culture and work-life balance.