Service Sales Representative

Sciens Building Solutions•Salisbury, MD

About The Position

Sciens Building Solutions is seeking a Service Sales Representative for its fire-life safety and security business. The role focuses on identifying new opportunities with end-user customers and expanding services for existing customers, while managing and growing the assigned territory through the sale of new service contracts. The representative is responsible for achieving sales bookings and an agreed annual quota after the initial ramp-up period. The position involves consultative selling, prospecting, qualifying opportunities, developing proposals and estimates, and maintaining customer relationships before and after contract acceptance. The representative also uses the company CRM to forecast activity and potential sales, builds product and customer knowledge, and coordinates with internal and external resources to secure sales.

Requirements

  • Two to five years of consistently meeting or exceeding quotas while selling service and maintenance contracts to end-user customers, or related experience.
  • Consultative selling expertise.
  • Consistent sales performance and the ability to grow business organically by providing solutions to new clients.
  • Effective communication skills and the ability to present to broad audiences.
  • Strong negotiation skills and a competitive spirit.

Nice To Haves

  • Bachelor’s degree preferred; candidates with a combination of education and experience will also be considered.

Responsibilities

  • Sell service and maintenance contracts and related services, and achieve orders and bookings.
  • Consistently achieve the annual quota assigned and agreed upon with the General Manager or Sales Manager after the initial ramp-up period.
  • Develop new market share by selling a broad range of services to new customers.
  • Prospect effectively and build customer relationships through consultative selling and by promoting customer confidence in Sciens.
  • Search for and qualify opportunities on an ongoing basis, and follow up with prospects in a timely manner.
  • Follow up after contract acceptance to verify commitments were met and confirm customer satisfaction.
  • Conduct needs assessments and develop sales proposals, estimates, and presentations.
  • Use the company CRM tool to provide accurate forecasts of activity and potential sales.
  • Maintain in-depth knowledge of the product and service offerings and customer requirements through training, networking, and research.
  • Use approved marketing materials to present proposals and explain the value, features, and advantages of Sciens products and services compared with competitors.
  • Independently establish call plans and customer follow-up strategies, and consistently apply time and territory management techniques.
  • Coordinate with systems sales, operations, finance, legal, and other internal and external resources as needed to obtain sales.
  • Develop and execute tactical sales strategies involving end users, developers, and property managers.
  • Prepare sales promotion campaigns for customers to promote service offerings to commercial markets.

Benefits

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short-term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Company cell phone, laptop, and vehicle allowance.
  • Professional career development opportunities.
  • Tuition reimbursement program.
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