Service Sales Representative

Generac Power Systems•Phoenix, AZ

About The Position

Energy Systems, a full-service distributor of Generac equipment and solutions, is hiring a Service Sales Representative to grow aftermarket parts and service business in an assigned territory. The role promotes the company’s service and parts departments and increases sales of preventive maintenance agreements, equipment repairs, rental equipment, fuel tank remediation, and aftermarket parts and services for power generation equipment. The representative develops and presents proposals for generator products and aftermarket programs, researches customer applications and parts needs, builds industry contacts and potential-customer lists, and follows up on leads. The role also includes closing sales and contracts, achieving sales quotas and revenue goals, resolving customer issues, following up on deliveries, monitoring expenses, and maintaining sales documentation and reports. Occasional travel within the territory may be required, up to 60%.

Requirements

Four-year college degree or equivalent industrial sales experience.
One year of cold calling by phone and in person.
One year in a customer-facing sales role that includes negotiation, presentation, and conflict resolution.
Well-developed sales and presentation skills.
Computer literacy, including working knowledge of Outlook, Word, PowerPoint, and Excel.
Strong knowledge of power generation equipment.
Basic mechanical and technical aptitude, including geometric and other mathematical formulas.
Excellent oral and written communication skills.
Proven interpersonal skills with internal and external customers.
Basic marketing knowledge.
Ability to handle high-pressure situations and adapt to market changes.

Nice To Haves

Knowledge of remote monitoring solutions and connectivity or similar technologies.
Knowledge of load banking, NFPA 110 requirements, and fuel polishing.
Experience using a CRM tool, pulling reports, and analyzing data.

Responsibilities

Develop generator product sales proposals and present them professionally to plant engineers, maintenance personnel, purchasing agents, and company executives.
Develop proposals for generator service department aftermarket programs and present them professionally to customers.
Research customer applications and aftermarket parts needs to size equipment or develop suitable recommendations.
Establish industry contacts and develop a list of potential customers.
Follow up on sales leads and make cold calls.
Maintain an updated understanding of industry trends, technical developments, and government regulations affecting target markets.
Proactively close sales and finalize contracts.
Meet established sales quotas and revenue goals.
Resolve customer problems with products or services.
Follow up on product deliveries.
Monitor and work within the established expense allowance.
Generate detailed scope of supply (PMU) and provide it to the Application Engineer or Service Manager for processing.
Update and maintain quote logs.
Maintain a weekly Sales Itinerary Report.
Maintain a monthly Sales Calls Report.
Perform other duties as assigned.