Service Representative - Eyewash/WaterBreak

Cintas • Meadow Woods, FL

2d

About The Position

Cintas is hiring a Service Representative in Training/Bench for its Eyewash/WaterBreak line of products. The role provides customers with cleaning and sanitization services for eyewash stations and WaterBreak water and ice units, using tools supplied through comprehensive training. The representative operates equipment safely in accordance with company safety policies, procedures, and safe work practices. The role also sells the Eyewash and WaterBreak product line to Cintas First Aid and Safety customers.

The representative participates in on-the-job training culminating in hands-on certification, follows a planned service calendar, and builds customer relationships to support retention. Duties include cleaning and sanitizing equipment, selling products and price increases, invoicing accurately, completing required paperwork, and assisting with collection of past-due amounts.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• Experienced practitioner able to work unsupervised.
• Previous sales and/or customer service experience.

Nice To Haves

• Bachelor's degree preferred, but not required.

Responsibilities

• Participate actively in on-the-job training and complete the comprehensive hands-on certification.
• Service customers according to the planned calendar and scheduled service frequency.
• Establish and maintain rapport with customer contacts to help prevent lost business.
• Resolve customer concerns by developing a problem-resolution plan and communicating issues to the customer.
• Strive to improve products, systems, or services provided to customers.
• Perform function checks and clean and sanitize the exterior of WaterBreak water and ice units.
• Clean and sanitize eyewash stations, including changing the water, cleaning the station interior, refilling it with clean water, and adding antimicrobial additive.
• Clean and maintain the inside of the van and service equipment daily.
• Increase route volume by meeting sales goals, including selling price increases established by the Service Manager and selling new stations, units, and target products.
• Provide accurate invoices and account for services rendered, obtain customer signatures, and complete required paperwork and reports.
• Maintain 30/60/90+ past-due percentages according to management goals and assist with collecting past-due amounts.
• Operate equipment safely and follow safety policies, procedures, and safe work practices.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits with premiums below the national average.
• Four medical plan options, including one offered at no cost.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED