About The Position

Cintas is hiring a Service Representative in Training/Bench for its Eyewash/WaterBreak product line. The role provides scheduled cleaning and sanitizing services for customer eyewash stations and WaterBreak water and ice units, using equipment and methods covered in comprehensive training. The representative operates equipment safely and follows applicable safety policies, procedures, and work practices. In addition to servicing these products, the representative sells the Eyewash and WaterBreak product line to Cintas First Aid and Safety customers. The representative participates in on-the-job training leading to a hands-on certification; services customers according to their planned schedules; builds customer relationships and resolves concerns; cleans, sanitizes, and maintains units, stations, the van, and service equipment; and grows route volume by meeting sales goals. The role also includes accurate invoicing, obtaining customer signatures, completing required paperwork and reports, monitoring past-due percentages against management goals, and assisting with collections.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • Experienced practitioner able to work unsupervised.
  • Previous sales and/or customer service experience.

Nice To Haves

  • Bachelor’s degree preferred, but not required.

Responsibilities

  • Participate in on-the-job training culminating in a comprehensive hands-on certification.
  • Service customers according to the planned calendar and scheduled service frequency.
  • Establish and maintain rapport with customer contacts to help prevent lost business.
  • Develop problem-resolution plans, communicate issues to customers, and work to improve products, systems, or services.
  • Perform function checks and clean and sanitize the outside of WaterBreak water and ice units.
  • Clean and sanitize customer eyewash stations, change station water, clean the inside, refill with clean water, and add antimicrobial additive.
  • Clean and maintain the inside of the van and service equipment daily.
  • Increase route volume and meet sales goals by selling established price increases and new stations, units, and target products.
  • Provide accurate invoices for services rendered and obtain customer signatures.
  • Complete required paperwork and reports.
  • Maintain 30/60/90+ past-due percentages according to management goals and assist with collection of past-due amounts.
  • Operate equipment safely and follow safety policies, procedures, and safe work practices.

Benefits

  • Medical, dental, and vision benefits, with premiums below the national average and four medical plan options, including one at no cost.
  • Competitive pay.
  • 401(k) with company match, profit sharing, and employee stock ownership plan (ESOP).
  • Disability, life, and AD&D insurance, 100% company paid.
  • Paid time off and holidays.
  • Skills development, training, and career advancement opportunities.
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