Service Representative - Eyewash/WaterBreak

Cintas • Raleigh, NC

8d

About The Position

Cintas is hiring a Service Representative in Training/Bench for its Eyewash/WaterBreak product line. The role provides customers with cleaning and sanitizing services for eyewash stations and WaterBreak water and ice units, using tools and methods covered in the company’s training programs. The employee operates service equipment safely and in accordance with applicable safety policies, procedures, and work practices. The role also sells Eyewash and WaterBreak products to Cintas First Aid and Safety customers.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• Experienced practitioner able to work unsupervised.
• Previous sales and/or customer service experience.

Nice To Haves

• Bachelor’s degree preferred, but not required.

Responsibilities

• Participate in on-the-job training and complete comprehensive hands-on certification.
• Service customers according to the planned calendar and their scheduled service frequency.
• Build and maintain rapport with customer contacts, resolve concerns through problem-resolution plans, communicate issues, and seek to improve products, systems, or services.
• Perform function checks and clean and sanitize the exterior of WaterBreak water and ice units.
• Clean and sanitize customer eyewash stations, including changing the water, cleaning the inside of the station, refilling it with clean water, and adding antimicrobial additive.
• Clean and maintain the inside of the van and service equipment daily.
• Increase route volume by meeting sales goals, including selling established price increases and new stations, units, and target products.
• Prepare accurate invoices for services rendered, obtain customer signatures, and complete required paperwork and reports.
• Maintain past-due percentages according to management goals and assist with collecting past-due amounts.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits with premiums below the national average and four medical plan options, including one offered at no cost.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED