About The Position

Cintas is hiring a Service Representative in Training/Bench for its Eyewash/WaterBreak product line. The role provides customers with service that thoroughly cleans and sanitizes eyewash stations and WaterBreak water and ice units, using tools introduced through comprehensive training. The representative operates equipment safely and follows all safety policies, procedures, and safe work practices. In addition to servicing the products, the representative sells the Eyewash and WaterBreak product line to Cintas First Aid and Safety customers. The position includes on-the-job training leading to hands-on certification, scheduled customer service visits, customer relationship management and issue resolution, sanitation and equipment upkeep, sales activities, invoicing, and collection support. This is a regular, full-time, first-shift position.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • Experienced practitioner able to work unsupervised.
  • Previous sales and/or customer service experience.

Nice To Haves

  • Bachelor’s degree preferred, but not required.

Responsibilities

  • Participate in on-the-job training leading to comprehensive hands-on certification.
  • Service customers according to the planned calendar and their scheduled service frequency.
  • Establish and maintain rapport with customer contacts to help prevent lost business.
  • Develop and communicate plans to resolve customer concerns and seek to improve products, systems, and services.
  • Perform function checks and clean and sanitize the exterior of WaterBreak water and ice units.
  • Clean and sanitize customer eyewash stations, change station water, clean the inside of the station, refill it with clean water, and add antimicrobial additive.
  • Clean and maintain the inside of the van and service equipment daily.
  • Increase route volume and meet sales goals by selling established price increases and new stations, units, and target products.
  • Provide accurate invoices and accounting for services, obtain customer signatures, and complete required paperwork and reports.
  • Maintain past-due percentages according to management goals and assist with collecting past-due amounts.
  • Operate equipment safely and follow safety policies, procedures, and safe work practices.

Benefits

  • Medical, dental, and vision benefits with premiums below the national average.
  • Four medical plan options, including one plan offered at no cost.
  • Competitive pay.
  • 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
  • Company-paid disability, life, and AD&D insurance.
  • Paid time off and holidays.
  • Skills development, training, and career advancement opportunities.
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