Service Representative - Longview, WA

PABCO Building Products • Longview, WA, WA

2d • $17 - $23

About The Position

Pioneer Builders Supply, a division of Pacific Supply, is hiring an entry-level Service Representative for its new Longview, Washington location. The company distributes building products and has more than 50 locations across the Western United States. Previous building-industry experience is preferred but not required.

Under the direction of the Branch Manager, the Service Representative assists customers with order-related transactions and inquiries. The role focuses on building customer relationships, representing building products and services, providing customer service, and supporting accurate order processing and fulfillment.

Requirements

• At least 6 months of experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to independently manage time, pipeline, and follow-ups.
• Valid driver’s license and a clean driving record.

Nice To Haves

• Previous experience in the building industry is preferred but not required.

Responsibilities

• Build and maintain strong relationships with contractors, builders, and other key accounts.
• Represent a wide range of in-demand building products and value-added services.
• Provide customer service and follow through on orders and account needs.
• Partner with branch operations to support customer satisfaction and smooth fulfillment.
• Enter orders accurately into the computer system and operate the cash register to finalize transactions.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match and profit sharing.
• Flexible spending accounts.
• Paid vacation and sick time.
• Employee wellness programs.
• Mileage reimbursement during the training period.
• After promotion to Outside Sales Representative, competitive base salary plus uncapped commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed