Service Rep

JP Thomas Company • Asheboro, NC

2d

About The Position

The Service Rep supports Mighty Auto Parts at JP Thomas & Co. by handling, transporting, and delivering vehicle parts and maintaining the assigned service vehicle. The role includes communicating professionally with customers and colleagues, reviewing shipments, maintaining delivery and merchandise-control records, and following company quality, safety, and regulatory requirements. The company provides training and opportunities to learn and advance.

Requirements

• Communicate honestly and professionally with customers, coworkers, and supervisors.
• Operate company vehicles safely and report problems or defects.
• Maintain accurate delivery and pickup records, including appropriate signatures.
• Properly secure loads and ensure they meet requirements.
• Comply with company policies, safety procedures, and applicable OSHA and EPA regulations.
• Maintain appropriate grooming, hygiene, and uniform appearance.

Responsibilities

• Assist with loading and unloading vehicle parts, including batteries, motor oil, and filters.
• Communicate honestly and professionally with customers and other Thomas associates.
• Review shipments and advise management of shortages or damaged products.
• Learn new skills and knowledge from customers, vendors, fellow employees, and corporate training initiatives; attend training classes provided by Thomas and parts suppliers.
• Work with the Warehouse Manager on proper merchandise-control documentation.
• Keep the truck storage area neat and organized.
• Transport product to and from remote locations in a box truck.
• Load and unload product efficiently.
• Keep accurate records of deliveries and pickups, including obtaining appropriate signatures.
• Secure loads properly and ensure they meet requirements.
• Operate company vehicles safely and report problems or defects.
• Comply with the Thomas Quality Control Program, Thomas Safety Policy, and OSHA and EPA regulations.
• Maintain the assigned service vehicle, including its appearance and onboard service equipment.
• Follow the work schedule and use the time clock according to Thomas guidelines.
• Understand and uphold the Thomas mission statement.
• Follow corporate policies and procedures and applicable laws.
• Maintain appropriate grooming, hygiene, and uniform appearance.
• Stay informed about Thomas products and services and recognize opportunities to recommend them.
• Act professionally with customers, coworkers, and supervisors.
• Perform other related duties as required to meet the organization’s ongoing needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed