Service Department Receptionist
About The Position
Kendall Audi, BMW, and Porsche of Bend is hiring for a Service Receptionist to join our service team. Our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are a family-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937. Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers. Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest.
Requirements
- High level customer service experience
- Demonstrated time management skills
- Strong work ethics
- Strong communication skills
- Work history showing strong customer service experience
- Full-time availability
- Comfortable on the phone; taking up to 30 calls per hour
Responsibilities
- Fielding all calls for the service department
- Answering client questions
- Connecting clients with the correct service advisor
- Taking messages as needed
- Greeting clients in person occasionally
- Completing out-bound calls to schedule service recall appointments
- Providing service updates
- Checking in and out service rentals
- Completing necessary rental paperwork
Benefits
- Competitive pay starting at $18.00/hour
- Competitive Paid Time Off
- Career path development opportunities
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan w/ Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
