Service Department Receptionist
About The Position
Kendall Audi, BMW, and Porsche of Bend is hiring for a Service Receptionist to join their service team. This role is in a fast-paced environment serving clients throughout the community. Kendall Auto Group is a large, family-owned and operated dealership group in the Pacific Northwest and a premier employer in Central Oregon. The company's mission is to deliver an unrivaled customer experience through a motivated, knowledgeable, and caring team of professionals. They aim to listen to and respect customer needs, do the right thing, and be exceptional stewards of the communities they operate in. Employees are considered members of the Kendall family and are expected to share the company's goals and passions. Ideal candidates are confident, driven, and excited to grow and succeed with a successful automotive dealership.
Requirements
- High level customer service experience
- Ability to demonstrate time management
- Strong work ethics
- Strong communication skills
- Work history showing strong customer service experience
- Full-time availability
- Comfortable on the phone, taking up to 30 calls per hour
Responsibilities
- Fielding all calls for the service department
- Answering client questions
- Connecting clients with the correct service advisor
- Taking messages as needed
- Greeting clients in person occasionally
- Completing outbound calls to schedule service recall appointments
- Providing service updates
- Checking in and out service rentals
- Completing necessary rental paperwork
Benefits
- Competitive pay starting at $18.00/hour
- Competitive Paid Time Off
- Career path development opportunities
- Discounts on parts, service and vehicle purchases for you and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan w/ Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
