Service Project Administrator
About The Position
Trane Technologies is hiring a Service Project Administrator for its Texas/Gulf Service group, based in Dallas/Carrollton. Under direct supervision, this role handles routine project documentation, materials, job costing, project status monitoring, invoicing, and administrative closeout. The administrator works closely with the Area Service Manager and service team members to help ensure projects are completed on time. The role also supports project cost tracking and service claims, monitors accounts receivable and billing, prepares payroll documentation, and generates reports. The administrator may cross-train to cover the Resource Coordinator position when staffing needs arise. The position is onsite five days per week and may require overtime.
Requirements
- One-year certificate from a college or technical school, six months to two years of related experience and/or training, or an equivalent combination of education and experience.
- Strong communication skills and a proactive approach, with the ability to work independently and as part of a team.
- Proven ability to prioritize tasks and meet tight deadlines in a fast-paced environment.
- Experience with Microsoft Office programs.
- Flexibility to work overtime as required.
Nice To Haves
- Familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls.
Responsibilities
- Coordinate with cross-functional team members to ensure accurate and timely recording of project costs, including materials, timesheets, labor-hour allocation, and daily reports.
- Initiate invoicing for completed work and prepare payroll documentation while managing technician applied and unapplied time.
- Perform general administrative functions to identify project costs for processing service claims, including concessions, Ship Product Defect (SPD), retrofit, labor warranty, and purchase orders, and initiate invoicing.
- Generate, interpret, and print assigned reports.
- Monitor accounts receivable invoicing status; review, investigate, and help resolve billing disputes with internal teams and customers.
- Communicate effectively with other team members.
- Cross-train to cover the Resource Coordinator position when staffing needs arise.
Benefits
- Health insurance for employees and family, with benefits starting on day one.
- Holistic wellness programs with incentives.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
