Service Project Administrator

Trane Technologies•Carrollton, TX
•Onsite

About The Position

Trane Technologies is hiring a Service Project Administrator for its Texas/Gulf Service group, based in Dallas/Carrollton. The position is on-site five days a week and works under direct supervision. The administrator supports service projects by coordinating routine documentation, materials, job costing, status monitoring, invoicing, and administrative closeout. The role works closely with the Area Service Manager and assigned service team members to help ensure projects are completed on time.

Requirements

  • One-year certificate from a college or technical school; or six months to two years of related experience and/or training; or an equivalent combination of education and experience.
  • Strong communication skills.
  • A proactive approach and willingness to work independently and as part of a team.
  • Proven ability to prioritize tasks and meet tight deadlines in a fast-paced environment.
  • Experience with Microsoft Office programs.
  • Flexibility to work overtime as required.

Nice To Haves

  • Familiarity with the operation of Energy Management Systems, HVAC Systems, and/or Temperature Controls.

Responsibilities

  • Coordinate with cross-functional team members to record project costs accurately and promptly, including materials, timesheets, labor-hour allocation, and daily reports.
  • Initiate invoicing for completed work and prepare payroll documentation.
  • Manage technician applied and unapplied time.
  • Perform administrative functions to identify project costs for processing service claims, including concessions, Ship Product Defect (SPD), retrofit, labor warranty, and purchase orders, and initiate invoicing.
  • Generate, interpret, and print assigned reports.
  • Monitor accounts receivable invoicing status; review and investigate billing disputes and help resolve them with internal teams and customers.
  • Communicate effectively with other team members.
  • Cross-train to cover the Resource Coordinator position when staffing needs arise.

Benefits

  • Health insurance beginning on day one for the employee and family.
  • Holistic wellness programs with incentives.
  • Fertility coverage and adoption/surrogacy assistance.
  • Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
  • 401(k) match.
  • Educational and training opportunities through company programs.
  • Tuition assistance and student debt support.
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