Service Product Line Manager

Applied Materials•Santa Clara, CA

17h

About The Position

Applied Materials is seeking a team-oriented Service Product Line Manager for its Common Solutions Service Business Unit, which focuses on service value creation, developing service products and capabilities for multiple equipment platforms, and advancing service business goals. The role supports cross-functional technical programs, new product introductions, and the development of innovative service products for semiconductor equipment. The position drives service readiness across the product life cycle of wafer fabrication equipment, including roadmap releases and readiness activities such as training, documentation, spares, and part repair. It also contributes to Design for Installation and Design for Service programs, performs managerial and product analytics, and supports intellectual property strategy, design protection, and residual value assessments. The role manages projects using reports, charts, checklists, and schedules. The manager also contributes to developing sensor- and data-based digital tools for preventative and corrective maintenance, and helps incorporate initiatives and products into the service product portfolio. The role may interface with customers and suppliers to monitor project progress against quality and cost metrics. The position is based in Santa Clara, California, includes 10% travel, and is relocation eligible.

Requirements

Bachelor’s degree in engineering, such as Mechanical, Electrical, or Industrial Engineering.
Technical background in equipment and machinery.
Managerial analytical skills using financial quantification approaches.
Strong analytical skills and experience using software tools to create and use business intelligence tools with AI agents.
Strong presentation skills.
Ability to explain complex information to others in straightforward situations.
Ability to analyze potential solutions using technical experience, data insights, and precedents.

Nice To Haves

Master of Business Administration; STEM focus preferred.

Responsibilities

Ensure service readiness throughout the product life cycle of wafer fabrication equipment.
Manage Service Product Roadmap releases and equipment service readiness through program processes, including training, documentation, spares readiness, and part repair.
Contribute to Design for Installation and Design for Service programs for capital equipment.
Perform managerial analysis, including return-on-investment and sensitivity analyses.
Conduct product analytics and value estimates using tools such as AI agents and dashboards.
Implement intellectual property strategy, Design for Protection, and residual value assessments.
Manage projects using reports, charts, checklists, and project schedules.
Contribute to development of sensor- and data-based digital service tools that create preventative and corrective maintenance value.
Assist with incorporating initiatives and products into the Service Product portfolio.
Interface with suppliers and customers as needed to monitor and report project progress against quality and cost metrics.