Service Product Line Manager

Applied Materials•Santa Clara, CA

2d•$100,000 - $136,500

About The Position

Applied Materials’ Common Solutions Service Business Unit (CSG SBU) creates service value, develops service products and capabilities for multiple equipment platforms, and leads initiatives supporting service business goals. The team draws on product marketing, program management, semiconductor equipment, and field service expertise. The Service Product Line Manager will help drive technical programs in a cross-functional environment, participate in new product introductions, and contribute to innovative service products. The role focuses on service readiness throughout the product life cycle of wafer fabrication equipment, developing service products for technology inflections, and engaging with customers and suppliers as needed. The position is full time, based in Santa Clara, California, and requires approximately 10% travel. Relocation is available.

Requirements

Bachelor’s degree in engineering, such as Mechanical, Electrical, or Industrial Engineering.
Technical background in equipment and machinery.
Managerial analytical skills using financial quantification approaches.
Strong analytical skills and ability to use software tools to create and use business intelligence tools with AI agents.
Strong presentation skills.
Ability to explain complex information to others in straightforward situations.
Ability to analyze potential solutions using technical experience, data insights, and precedents.

Nice To Haves

Master of Business Administration; a STEM focus is preferred.

Responsibilities

Manage service readiness throughout the product life cycle of wafer fabrication equipment.
Use program management processes to deliver Service Product Roadmap releases and equipment service readiness, including training, documentation, spares readiness, part repair, and other components.
Contribute to Design for Installation and Design for Service programs for capital equipment.
Perform managerial analyses, including return-on-investment and sensitivity analyses.
Conduct product analytics and estimate value using tools such as AI agents and dashboards.
Implement intellectual property strategy, Design for Protection, and residual value assessments.
Manage projects using reports, charts, checklists, and project schedules.
Contribute to development of new service products addressing technology inflection requirements.
Participate in development of digital tools using sensor and data capabilities to create preventive and corrective maintenance value.
Help incorporate initiatives and products into the Service Product portfolio.
Occasionally interface with suppliers and customers to monitor and report project progress against quality and cost metrics.