Contractor - Service Product and Partner Manager (6+ months)

SRS Acquiom

6d•$85 - $125

About The Position

SRS Acquiom is hiring a Service Product and Partner Manager to own an offering that enables selling shareholders to put merger proceeds to work through cash and money market products provided by third-party partners within its Clearinghouse platform. The role will shape the offering’s service and partner strategy, source and manage partners, preserve existing research and learning, and work with Product, Design, and Engineering to deliver an integrated experience that meets company standards and shareholder needs. The position collaborates with the CFO, Product & Design, PMO, and stakeholders across Finance, Legal, Compliance, Marketing, and Operations. It owns partner strategy and lifecycle management, supports business cases and delivery planning, establishes repeatable evaluation processes, and monitors adoption, conversion, and operational performance. The role may be hybrid from the Denver, Colorado office or fully remote within the continental United States. Denver-area employees living within 20 miles of the downtown office are expected to work in-office one day per week beginning September 8, 2026, and two days per week beginning February 1, 2027. Employees outside that radius are remote and must visit the Denver headquarters about three times per year on average. Standard business hours are required, with occasional schedule flexibility for participant research sessions; travel may be necessary, up to 10% of the year. The position is a contractor role for at least six months. The hourly compensation range is $85.00–$125.00, depending on experience.

Requirements

3–5 years of service product management experience, with a track record managing service-based products or offerings, including partner- or vendor-delivered services.
Ability to drive strategy and execution end to end, from concept through launch and scale, with clear ownership of outcomes.
Strong commercial and business acumen, including comfort with business cases, economics, terms, and partner negotiations.
Excellent partner and stakeholder management skills; able to build relationships while maintaining standards and persuading others.
Clear, concise, value- and outcome-focused communication.
Experience collaborating closely with Product and Design teams and translating customer needs into requirements.
Ability to work standard business hours, with occasional schedule flexibility to support participant research sessions.
Legally authorized to work in the United States without the need for current or future employment visa sponsorship.

Nice To Haves

Direct or close collaboration with user research.
Collaborative approach.
Detail-oriented.
Naturally curious.
Thoughtful communicator.
Self-motivated and self-directed.
Empathetic.
Seeks feedback.

Responsibilities

Learn and organize documentation, data, and existing knowledge about the enhanced payment alternative offering and its future direction.
Own the partner lifecycle, including strategy, sourcing, evaluation, RFPs and screeners, selection, negotiation, onboarding, performance management, and renewal or replacement.
Partner with the CFO, Product & Design, and PMO to review and refine strategy, assess opportunities, and develop business cases, project plans, and success metrics.
Coordinate prospective partner diligence and product demonstrations, and assess options against company criteria and the shareholder experience.
Manage partnership delivery timelines, budgets, and resources, and develop processes to operationalize pilots and market launches.
Champion the company’s strategy and standards for shareholder experience and seamless implementation in partner discussions and decisions.
Advocate for a simple shareholder experience, including digital account opening that reuses entered data, low account-opening minimums, compelling rates, efficient partner review cycles, low administrative burden, and UX copy led by Design.
Own a consistent partner evaluation framework that supports cross-functional review and approval.
Capture lessons from the offering and existing pilot in durable requirements, playbooks, and evaluation tools.
Work with Clearinghouse Product & Design to integrate partner offerings into the existing user flow and maintain a high experience standard.
Understand shareholder experiences, personas, and data with Clearinghouse Product & Design; identify synergies, ensure strategic alignment, and support smooth integration into existing applications.
Represent the shareholder perspective and help keep the end-to-end journey simple, fast, and trustworthy.
Coordinate across Finance, Legal, Compliance, Marketing, and Operations to align stakeholders, resolve issues, and maintain progress.
Work with Legal and Compliance on appropriate partner structures and efficient reviews, and with Marketing on clear, compliant, on-brand shareholder messaging.
Develop and maintain adoption, conversion, and operational metrics, using quantitative and qualitative data to evaluate performance and adjust strategy.
Keep the CFO, leadership, and internal stakeholders informed about strategy, goals, roadmap, and progress.