Service Porter - Mercedes Benz of Fremont
About The Position
Alliance Dealer Solutions is hiring Service Porters to support its automotive dealership partners. The Service Porter helps keep the service department operating smoothly and the service drive efficient and organized. The role calls for a friendly, helpful approach, attention to detail, adaptability, and safe driving practices. It offers opportunities for advancement and promotion. The position is based at Mercedes-Benz of Fremont in Fremont, California. The listed schedule is full-time or part-time, with any shift; travel is not required. The hourly salary range is $18.00–$19.00. Physical work includes standing, walking, and running for extended periods, lifting up to 50 pounds, and working outdoors in various weather conditions. Alliance Dealer Solutions describes its workplace as supportive and inclusive, with a focus on professional development, team collaboration, customer service, and recognizing employee achievements.
Requirements
- High school diploma or GED.
- Valid driver's license.
- Must be at least 18 years old.
- Ability to stand, walk, and run for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work outdoors in various weather conditions.
- Safe and courteous driving skills.
- Customer-service orientation and effective communication with customers and team members.
- Attention to detail, reliability, adaptability, teamwork, professionalism, and problem-solving ability.
Nice To Haves
- Experience in a similar role is advantageous but not required.
Responsibilities
- Prepare vehicles promptly after the greeter has welcomed the customer.
- Move vehicles toward the front of the service drive to keep the area organized and clear.
- Maintain control of vehicle keys and place them in their proper locations rather than carrying them in pockets.
- Move service vehicles to designated locations, including detail, the service lot, the shop, or the tinting area; record the spot number and properly place the key.
- Maintain vehicles while they are in the dealership's care and drive them safely.
- Prepare vehicles for customer pickup by ensuring they are clean, have no indicator lights on, and have appropriate radio and climate-control settings.
- Perform other tasks as assigned to support smooth dealership operations.
- Move with urgency when not driving, remain focused while operating customer vehicles, and follow safe-driving practices.
- Ask for assistance when needed and learn site operations to improve efficiency.
Benefits
- Health, dental, and vision insurance options for full-time team members.
- Team member discounts and special offers on everyday products, services, and experiences.
- Opportunities for career advancement and promotion.
- Guest services training, including professional interaction and communication techniques.
- Problem-solving skills development.
- Team-building focus and tools for future endeavors.
- Opportunity to work with automotive brands.
- Recognition for excellent performance.
- Opportunities to gain new skills and work with colleagues in an energetic and growing company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
