Service Porter - Hanover, Massachusetts, United States

Ocean Honda of Hanover•Hanover, MA

About The Position

Victory Automotive Group is seeking an outgoing and dependable Service Porter to welcome customers arriving at the service department and ensure a smooth transition to a Service Advisor. The role also involves moving customer vehicles around the lot and service areas, keeping vehicles clean and free of damage, and assisting with cleaning and custodial duties in the shop and lot. Candidates must be able to work in a non-climate-controlled environment and drive both automatic and standard-transmission vehicles. Additional duties may be required.

Requirements

Valid and unrestricted driver's license and clean driving record.
Professional and dependable.
Safety- and customer-service-oriented.
Basic computer and internet skills.
Outstanding communication skills.
Professional appearance and work ethic.
Ability to read and comprehend instructions.
Ability to bend, kneel, squat, stand, and lift heavy objects as needed.
Willingness and ability to work in a non-climate-controlled environment.
Ability to drive both automatic and standard-transmission vehicles.

Responsibilities

Greet customers entering the service area, answer questions, and direct them to the appropriate person or location.
Install disposable protective coverings, such as seat covers, steering wheel covers, and floor mats, and tag vehicles brought in for service.
Deliver vehicle keys and repair orders to the appropriate Service Advisor after parking vehicles.
Retrieve vehicles for customers at pickup, meet them at the vehicle, and thank them for their business.
Follow safety and security procedures.
Attend staff meetings, training, and educational classes as required.
Move customer vehicles around the lot and service areas while keeping them clean and damage-free.
Assist with cleaning and custodial duties in the shop and lot areas.
Perform other duties as assigned.