Automotive Service Porter - Soquel, California, United States

Ocean Honda•Soquel, CA

4d•Onsite

About The Position

Victory Automotive Group is seeking an outgoing and dependable Automotive Service Porter to greet customers arriving at the service department and help ensure a smooth transition to a Service Advisor. The role includes moving customer vehicles around the lot and service areas, keeping vehicles clean and free from damage, and assisting with cleaning and custodial duties in shop and lot areas. The position requires a professional, customer-focused attitude and the ability to work in a non-climate-controlled environment and drive both automatic and standard transmission vehicles. Additional duties may be assigned.

Requirements

Valid, unrestricted driver's license and clean driving record.
Professional and dependable.
Safety- and customer-service-oriented.
Basic computer and internet skills.
Outstanding communication skills.
Professional appearance and work ethic.
Ability to read and comprehend instructions.
Ability to bend, kneel, squat, stand, and lift heavy objects as needed.
Willingness and ability to work in a non-climate-controlled environment.
Ability to drive both automatic and standard transmission vehicles.

Responsibilities

Greet customers entering the service area, answer questions, and direct them to the appropriate person or location.
Install disposable protective coverings, such as seat covers, steering wheel covers, and floor mats, and tag vehicles brought in for service.
Park vehicles and deliver the keys and repair order to the appropriate Service Advisor.
Retrieve vehicles for customers, wait with them at the vehicle, and thank them for their business.
Follow safety and security procedures.
Attend required staff meetings, training, and educational classes.
Perform other duties as assigned.
Move customer vehicles around the lot and service areas while keeping them clean and free from damage.
Assist with cleaning and custodial duties in shop and lot areas.