Service Assistant - Soquel, California, United States

Ocean Honda•Soquel, CA

About The Position

The Service Office Assistant performs basic clerical and administrative office tasks, manages and follows through on department communications, and coordinates processes to keep the department organized. The role monitors paperwork for completeness and accuracy, collects and authorizes hours, assists the manager, and handles paperwork for customer orders and services and payments as needed. The ideal candidate has administrative experience, a pleasant and courteous personality, administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Additional duties may be required on a routine basis; the listed responsibilities are not exhaustive.

Requirements

Administrative experience.
Highly professional and dependable.
Helpful attitude and friendly demeanor.
Able to be productive with minimal supervision.
Strong scheduling and organizational skills.
Strong computer and internet skills, including the Microsoft Office suite.
Strong phone skills and excellent communication and interpersonal skills.

Responsibilities

Greet visitors and guests and direct them to the appropriate person or department.
Coordinate questions and issues with appropriate department personnel.
Manage department communications, including phone calls and messages.
Provide clerical support, including typing, filing, copying, and record keeping.
Assist customers as needed with questions, payments, and paperwork.
Monitor paperwork for completeness and accuracy, collect and authorize hours, assist the manager, and handle paperwork for customer orders and services.
Perform other duties as assigned.