Automotive Dealership Service Porter/Valet - Patrick JLR Naperville
About The Position
Alliance Dealer Solutions is hiring a Service Porter to support its automotive dealership partners. The role helps keep the service department operating smoothly and the service drive efficient and organized. It is suited to customer service-minded individuals who are comfortable staying active and may offer opportunities for advancement and promotion. The Service Porter prepares, moves, and relocates customer vehicles throughout the dealership, maintains key control, and helps ensure vehicles are ready for customer pickup. The position requires a friendly, helpful, attentive approach, reliable attendance, adaptability, and safe driving practices. The job involves standing, walking, and running for extended periods, lifting up to 50 pounds, and working outdoors in varying weather conditions. Previous similar experience may be advantageous but is not required.
Requirements
- High school diploma or GED.
- Valid driver's license.
- Must be at least 18 years old.
- Ability to stand, walk, and run for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work outdoors in various weather conditions.
- Safe and courteous driving skills.
- Customer service orientation and effective communication skills.
- Attention to detail, reliability, adaptability, teamwork, professionalism, and problem-solving ability.
Nice To Haves
- Previous experience in a similar role is advantageous but not required.
Responsibilities
- Prepare vehicles promptly after the greeter has welcomed the customer.
- Move vehicles toward the front of the service drive to keep the area organized and uncluttered.
- Maintain key control when relocating vehicles; record each vehicle's spot number and place its key in the proper location.
- Move service vehicles to designated locations, including detail, service lot, shop, or tinting area.
- Maintain vehicles while they are in the dealership's care and use safe driving techniques.
- Prepare vehicles for customer pickup by ensuring they are clean, have no indicator lights on, and have appropriately set radio and climate controls.
- Perform other tasks as required to support smooth dealership operations.
- Move with urgency when not driving, remain focused while operating customer vehicles, follow safety guidance, ask for assistance when needed, and learn site operations to work efficiently.
Benefits
- Health, dental, and vision insurance options for full-time team members.
- Team member discounts and special offers on products, services, and experiences.
- Opportunities for career advancement and promotion.
- Guest services training, including professional interaction and communication techniques.
- Problem-solving skills development.
- Team-building focus and tools for future endeavors.
- Opportunity to work with automotive brands.
- Recognition for excellent performance.
- Opportunities to gain new skills and work with colleagues in an energetic, growing company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
