Service Planner

PTS Advance•Plant City, FL

14h•Hybrid

About The Position

PTS Advance is seeking Area / Service Planning Technicians to support local Florida utility clients in the Plant City area. These individuals will play a key role in planning and coordinating new or upgraded electrical service for residential customers. This is a highly customer-facing, field-based role ideal for candidates with utility, co-op, or design engineering experience who are comfortable working directly with homeowners, electricians, and internal utility teams.

Requirements

Experience in utility service planning, area planning, or design engineering preferred
Background with utilities is highly desirable
Strong customer-facing experience and communication skills
Ability to work independently in a field-based environment
Comfortable managing a schedule and traveling locally to multiple sites daily
Valid driver's license

Nice To Haves

Knowledge of residential electrical service design and installation
Familiarity with utility standards and service requirements
Experience working directly with electricians, builders, or homeowners

Responsibilities

Perform area and service planning for residential electrical service requests
Meet directly with homeowners and electricians to assess service needs and site conditions
Develop and coordinate plans for new service installations, upgrades, or modifications
Manage a weekly workload of service requests (typically 8–10 locations)
Utilize field time and mobile resources (take-home truck) to complete site visits and planning activities
Collaborate with utility teams to ensure accurate and timely execution
Provide excellent customer service and clear communication throughout the planning process
Ensure all work aligns with utility standards, safety requirements, and local regulations