SERVICE MANAGER

ARLINGTON PROPERTIES LLC•Huntsville, AL
•Onsite

About The Position

Arlington Properties is hiring a hands-on, proactive Service Manager for Anthem Apartments in Huntsville, Alabama. The Service Manager leads the on-site maintenance team and manages apartment maintenance, including HVAC, plumbing, carpentry, painting, and appliance repair. The role is responsible for completing service requests within 24 hours, preparing market-ready apartments within 3–5 days, maintaining detailed logs and inventory, monitoring preventive maintenance and inspections, and coordinating with the Community Manager on budgets, projects, and vendors. The position also upholds safety protocols and Fair Housing standards and provides emergency response on a rotating on-call schedule. The company describes this as a key leadership role focused on keeping the community operating smoothly, maintaining high standards, and supporting residents and the team. The position requires a flexible schedule that may include weekends and on-call shifts, and the ability to work in all weather conditions and lift up to 100 pounds.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of hands-on maintenance experience, such as HVAC, electrical, plumbing, or carpentry.
  • EPA or CFC certification required.
  • Valid driver’s license, auto insurance, and a clean driving record.
  • Excellent communication and organizational skills.
  • Ability to prioritize, delegate, and respond to service needs efficiently.
  • Ability to work in all weather conditions and lift up to 100 pounds.
  • Availability to work a flexible schedule, including weekends and on-call shifts.

Nice To Haves

  • Prior supervisory or team lead experience.

Responsibilities

  • Lead, train, and inspire the on-site maintenance team.
  • Manage apartment maintenance, including HVAC, plumbing, carpentry, painting, and appliance repair.
  • Ensure service requests are completed within 24 hours.
  • Prepare market-ready apartments within 3–5 days.
  • Maintain detailed maintenance logs, manage inventory, and maintain equipment.
  • Monitor preventive maintenance programs and conduct property inspections.
  • Coordinate with the Community Manager on budgeting, project planning, and vendor relations.
  • Uphold safety protocols and ensure compliance with Fair Housing standards.
  • Provide emergency response through a rotating on-call schedule.

Benefits

  • Competitive pay and performance-based bonuses.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Employee rent discounts, where applicable.
  • Ongoing training and career development.
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