Service Manager

Mission Rock Residential LLC • Broomfield, CO

19d • $29 - $31

About The Position

The Service Manager (Maintenance) performs and oversees day-to-day maintenance operations at an assigned property, ensuring its physical aspects meet company standards and applicable laws. The role coordinates and supervises maintenance work, handles property repairs and inspections, manages vendors and contractors, and supports the maintenance team through training and coaching. The position also participates in after-hours emergency response on a rotating basis.

Requirements

• Comprehension of federal fair housing laws and applicable local housing provisions.
• Ability to comprehend and work within budgetary guidelines.
• Knowledge of general property repairs, which may include HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structural work, and appliances.
• Must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Nice To Haves

• Experience managing a mid-rise property.

Responsibilities

• Schedule, monitor, and/or perform preventative maintenance at the assigned property.
• Coordinate the day-to-day maintenance operations of the property.
• Direct and supervise daily activities of the maintenance team, including preparing schedules, assigning and delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising performance.
• Train and coach maintenance team members.
• Diagnose problems and complete repairs and general maintenance, including HVAC, electrical, plumbing, swimming pool (if applicable), carpentry, drywall, exterior structures, and appliances.
• Perform daily property inspections and maintain property cleanliness in partnership with the team.
• Manage vendor and contractor relationships, including obtaining and completing quality control.
• Complete property unit turns, painting, drywall, and normal wear-and-tear repairs.
• Respond to after-hours on-call emergencies on a rotation basis.

Benefits

• Bonus opportunity, position dependent.
• Paid time off, including 13 paid holidays, a floating holiday, a volunteer day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
• Housing discount program, subject to availability and prior ownership group approval.
• 401(k) retirement plan with company match.
• Medical, dental, and vision coverage, plus HSA with employer contribution and FSA options.
• Employer-sponsored short-term and long-term disability coverage.
• Company-paid life insurance.
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed