Service Manager

Sammons Warehouse Solutions • San Antonio, TX

47d • Onsite

About The Position

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals. At SitePro Rentals, we believe great service starts with great people. We work hard, take care of our customers, and look out for one another. Safety, integrity, and doing the right thing aren’t just expectations here—they’re part of how we work every day. We’re looking for a Service Manager to lead our San Antonio service team. This is an opportunity to build a strong team, develop people, strengthen customer relationships, and make a real impact on the success of our branch.

Requirements

• High school diploma or GED required
• Leadership or supervisory experience with the ability to coach, develop, motivate, and hold a team accountable.
• Strong communication, customer service, problem-solving, and business skills
• Comfort working in an active service environment, using Microsoft Office tools
• Performing physical tasks that may include standing, walking, bending, twisting, and lifting up to 40 pounds.

Nice To Haves

• bachelor’s degree or equivalent experience preferred
• mechanical aptitude and experience in the equipment rental, service, or a related industry are preferred.

Responsibilities

• Lead and develop your team. Coach, train, hire, and support service team members while building a culture of accountability, teamwork, quality, and pride in the work.
• Own service performance. Manage department P&L, workflow, repairs, quotes, invoicing, fleet expenses, supplies, tooling, and other resources with a focus on efficiency and profitable growth.
• Put safety first. Lead safety meetings, reinforce near-miss reporting, address potential hazards, and partner with SitePro and Sammons safety leadership when incidents or concerns arise.
• Take care of our customers. Build trusted relationships through regular customer visits, resolve concerns fairly, support key service accounts, and partner with Account Managers and manufacturers to grow the business and deliver solutions.

Benefits

• Competitive Pay and Performance-Based Bonuses
• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
• 401(k)
• Training and Tuition Reimbursement
• Work/Life Balance
• Paid Holidays and Time Off
• Health and Wellness Benefits
• Tool Benefits, PPE/Uniforms, Safety Boot Program
• Life and Short Term Disability paid for by company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED