Service Manager

Beztak • Phoenix, AZ

29d

About The Position

Beztak is hiring a Service Manager to supervise the maintenance team and ensure that the property, grounds, and equipment are safe, orderly, and visibly appealing. The role coordinates facility space and services, plans facility modification budgets and schedules, and monitors construction and installation progress. It also involves leading the team to deliver excellent customer service and timely, high-quality repairs, while maintaining a clean and well-maintained living environment for residents.

The Service Manager hires and develops team members, documents and tracks unit replacements and major repairs, and may perform hands-on work such as building repairs, snow removal, and groundskeeping. The role involves working in a high-pressure environment, handling urgent matters and conflicts, interacting with customers and vendors, and driving a company or personal vehicle for work-related purposes as needed.

Requirements

• High school diploma, related vocational training, or equivalent work experience.
• 1–2 years of supervisory experience.
• Willingness and ability to drive for work-related purposes as needed.

Nice To Haves

• HVAC knowledge and EPA certification preferred.

Responsibilities

• Supervise the maintenance team to ensure the property, grounds, and equipment are safe, orderly, and visibly appealing.
• Oversee coordination of building space allocation and layout, communication services, and facility expansion.
• Plan budgets and schedules for facility modifications, including cost estimates.
• Inspect construction and installation progress.
• Motivate and hold the team accountable for providing excellent customer service and high-quality repairs in a timely manner.
• Perform building repairs, snow removal, groundskeeping, and other duties to maintain a clean and well-maintained living environment for residents.
• Hire team members and provide ongoing learning and development for the team.
• Document replacements of appliances, carpet, vinyl, water heaters, condensers, and other items in units.
• Track systems repairs, apartment painting, refrigerator coil cleaning, and other major repairs.
• Handle urgent matters and resolve conflicts while interacting with customers and vendors.
• Operate a company or personal vehicle for work-related purposes as needed.

Benefits

• 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation.
• Generous paid time off, paid company holidays, and a floating holiday.
• Life insurance provided at no cost to the employee.
• Five medical plan options, several of which include a Health Savings Account with an employer contribution.
• Free, confidential Employee Assistance Program services.
• Employee Referral Program.
• Tuition Reimbursement Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED