Service Manager

Orland Park Division • Tinley Park, IL

36d • Onsite

About The Position

The International Autos Group is looking for a customer-driven Service Manager for one of our strong performing dealerships in the south suburbs. The International Autos Group is a family-owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The company is committed to promoting employee growth and offers a supportive environment for its team members. This role requires strong leadership to manage and enhance dealership operations.

Requirements

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality

Nice To Haves

• Dealership experience preferred

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customer has a positive dealership experience
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building relationships with the customers

Benefits

• Paid training
• Paid vacation
• Flexible work hours
• Medical, dental, and vision
• 401K
• Closed Sundays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed