Service Manager

DH Pace • St. Louis, MO

22d

About The Position

Overhead Door Company of St. Louis, a DH Pace Company, is hiring a hands-on Service Manager to lead its entry door systems service and installation business. The manager oversees equipment, service, and installation technicians and works directly with customers. The role includes department budget and P&L responsibility, with an expectation to control labor and material costs effectively.

Requirements

• At least two years of work experience.
• Excellent communication skills.
• Strong organizational skills.
• Good mechanical aptitude.
• Valid driver's license and good driving record.

Nice To Haves

• Bachelor’s degree is highly preferred.
• Experience with supervisory or managerial responsibilities is preferred.
• Experience with a commercial building products and materials company that repairs or installs equipment or products is preferred.

Responsibilities

• Manage equipment, service, and installation technicians.
• Oversee department budgets and P&L, controlling labor and material costs.
• Manage and directly assist with employee and job scheduling and dispatching.
• Provide assistance with technical and mechanical troubleshooting and problem-solving.
• Communicate effectively with customers and ensure high-quality service.
• Develop, train, and hire technicians, office administrative personnel, and interns or management trainees as needed.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage available the first full month.
• Paid time off, paid holidays, and floating holidays.
• Company-paid life insurance, short-term disability, and long-term disability.
• 401(k) with employer match.
• Health Savings Account and Flexible Spending Account options.
• Voluntary supplemental life and critical illness coverage.
• Employee discounts for the employee and immediate family.
• Competitive compensation with annual performance reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed