Service Manager
Tuckahoe Holdings, LLC•Fort Pierce, FL
•$65,000 - $75,000
About The Position
Bobcat is seeking a hands-on Service Manager to assign and direct all work performed within the service department. The role focuses on improving department productivity, elevating the customer experience, and supporting company growth strategies. Compensation is $65,000–$75,000, plus participation in the OneTeam Bonus Program. The schedule is Monday through Friday.
Requirements
- At least three years of successful management experience.
- Excellent organizational skills.
- Demonstrated ability to provide excellent service to internal and external customers through effective communication.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
- High school diploma or equivalent.
Nice To Haves
- Management experience within the construction industry is preferred.
Responsibilities
- Develop and maintain high customer satisfaction by listening to customer concerns and resolving conflicts with internal and external customers.
- Recruit, train, and supervise Service Advisors and Technicians.
- Review technician efficiencies weekly, conduct annual performance reviews, and handle disciplinary actions.
- Direct and maintain daily service department operations, including expenses and profitability.
- Maintain accurate safety records, document service actions, lead discussions, and conduct meetings.
- Collaborate with company management to support and implement growth strategies.
- Perform other tasks as assigned by management.
Benefits
- Health, dental, vision, life, and disability policies
- 401(k) plan with company match
- Company-supported health savings accounts
- Paid holidays and vacation
- OneTeam Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
