Service Manager

Tire Discounters • Jeffersonville, IN

9d

About The Position

The Service Manager leads and supports a team of Service and Tire Technicians to deliver high-quality automotive service and customer satisfaction at the store. The role oversees shop operations, including bay management and workflow, and communicates between the shop, counter staff, and customers. The Service Manager ensures inspection and diagnostic procedures are followed, promotes safety and service quality, and provides professional, timely recommendations to customers. The position offers a stated career path from Service Manager to General Manager to Regional Manager.

Requirements

• Experience in automotive service or repair; certifications are preferred.
• Management experience and strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver's license.
• Availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorization to work in the USA and be at least 18 years old.
• Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

• Automotive service or repair certifications.

Responsibilities

• Coach, mentor, and train shop employees.
• Manage employee performance and assist the General Manager with hiring.
• Oversee the smooth operation of the shop, including bay management and location workflow.
• Communicate clearly between the shop, counter staff, and customers.
• Ensure inspection and diagnostic procedures are followed.
• Provide customers with professional, timely recommendations.
• Promote safety and ensure quality and service standards while leading the team to deliver outstanding customer service.

Benefits

• Paid company training at all levels, led by master certified trainers and experienced leaders.
• Company tool program.
• A full suite of benefits to choose from.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed