Service Manager

A. O. Smith Corporation • Town of Grand Chute, WI

34d • Onsite

About The Position

Manage the service and installation team for the Clean Water Center in Appleton,WI. The incumbent will be responsible for providing day-to-day leadership to the team which includes assigning daily work, overseeing installation, and ensuring a positive customer experience with each install.

Requirements

• Associate degree in related field
• Minimum 7 years of related work experience
• Experience in customer service, plumbing, HVAC, or other mechanical background
• Knowledge of inventory management practices including ordering, receiving, physical inventory and E&O.
• Proficiency in Microsoft Word and Excel
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to lift up to 50lbs unassisted by equipment
• Ability to utilize equipment to move up to 100lbs occasionally

Nice To Haves

• Plumbing or Restricted Appliance Plumbing License

Responsibilities

• Providing day-to-day leadership to the team
• Assigning daily work
• Overseeing installation
• Ensuring a positive customer experience with each install
• Focus on quality control and training
• Budgeting and sales development experience

Benefits

• Competitive compensation package
• Comprehensive benefits plans
• Medical and dental insurance
• Company-sponsored life insurance
• Retirement security savings plan
• Short- and long-term disability programs
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree