Service Manager

Orkin LLC • Gaffney, SC

23d

About The Position

The Service Manager leads Orkin’s service operation after completing paid training, ensuring customers receive high-quality, empathetic service while prioritizing safety and professionalism. The manager trains, develops, and motivates Orkin Pros; supports recruiting; and oversees service operations, including ride-alongs, inspections, scheduling, routing, and inventory. The role also supports adoption of new products, services, and technology and may include participation in community service projects. No industry experience is required to start building a career with Orkin.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to obtain the appropriate pesticide license or certification if required; the company pays for it.
• Ability to work independently in the field and interact with clients.
• Ability to safely perform the job’s physical duties, with or without accommodations, including ladder use, occasional lifting and carrying up to 50 pounds, and accessing confined or elevated spaces.
• Willingness to work in different types of weather conditions.
• Ability to wear personal protective equipment, which sometimes includes an OSHA-compliant respirator.

Nice To Haves

• Sales experience preferred.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide high-quality service, prioritizing safety.
• Conduct oneself with professionalism and integrity when working with customers and coworkers.
• Assist with recruiting top talent for the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee the Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic customer service.
• Support the team in adopting new products, services, and technology.
• Monitor scheduling, routing, and inventory to improve efficiency and productivity.
• Assist with community service projects.

Benefits

• Competitive earnings starting at $60,000–$65,000 per year.
• Company vehicle with gas card upon route assignment.
• Company-provided iPhone and iPad with sales software.
• Medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Tuition reimbursement.
• Dependent scholarship awards.
• Paid, comprehensive training program.
• Opportunities to volunteer and give back to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED