Service Manager
A. O. Smith•Appleton, WI
•Onsite
About The Position
Manage the service and installation team for the Clean Water Center in Appleton,WI. The incumbent will be responsible for providing day-to-day leadership to the team which includes assigning daily work, overseeing installation, and ensuring a positive customer experience with each install.
Requirements
- Associate degree in related field
- Minimum 7 years of related work experience
- Experience in customer service, plumbing, HVAC, or other mechanical background
- Knowledge of inventory management practices including ordering, receiving, physical inventory and E&O
- Proficiency in Microsoft Word and Excel
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to lift up to 50lbs unassisted by equipment
- Ability to utilize equipment to move up to 100lbs occasionally
Nice To Haves
- Plumbing or Restricted Appliance Plumbing License
Responsibilities
- Assigning daily work
- Overseeing installation
- Ensuring a positive customer experience with each install
- Inventory management practices including ordering, receiving, physical inventory and E&O
- Focus on quality control and training
- Budgeting and sales development
Benefits
- medical and dental insurance
- company-sponsored life insurance
- retirement security savings plan
- short- and long-term disability programs
- tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
