Service Manager

United Access • Houston, TX

36d • Onsite

About The Position

We’re hiring a Service Manager to lead our service department in —driving performance, improving workflow, and delivering an exceptional customer experience. This is a hands-on leadership role where you’ll manage technicians, oversee daily operations, and take ownership of service results.

Requirements

• 3+ years of automotive/service experience
• 2+ years leadership experience managing technicians
• Experience with DMS systems (required)
• Strong computer literacy and system discipline

Nice To Haves

• DealerTeam preferred
• Strong organization, communication, and multitasking skills

Responsibilities

• Lead daily service operations, scheduling, and workflow
• Manage and develop Service Technicians
• Drive key metrics: service revenue, productivity, turnaround time, customer satisfaction
• Partner with Sales and Parts to support operations
• Oversee work orders, billing, and inventory

Benefits

• Competitive base salary rate with incentive bonus plan
• Medical Insurance – Employer‑shared premium contributions
• Dental & Vision Coverage – Employee‑paid plans available
• Life Insurance – Employer‑paid basic life with optional voluntary life coverage
• 401(k) Retirement Plan – 100% employer match up to 5% of contributions
• Paid Time Off (PTO) – Accrued vacation based on tenure & sick plan
• Paid Holidays – 9 observed holidays plus 1 floating holiday
• Monthly cellphone stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed