Service Manager

Texas Roadhouse•Toledo, OH

8d•$55,000 - $70,000

About The Position

Texas Roadhouse is seeking a Service Manager to oversee daily Front of House operations and employees, ensuring guests receive Legendary Food and Legendary Service. The role focuses on delivering a strong guest experience, supporting restaurant sales, maintaining safety and cleanliness, and developing team members. The position offers an annual salary of $55,000 to $70,000. Eligible Restaurant Managers receive a comprehensive total rewards package after 30 days of employment, subject to benefit eligibility requirements.

Responsibilities

Drive sales, steps of service, and guest satisfaction.
Enforce employment policies in conjunction with management and oversee restaurant cleanliness and guest safety.
Provide or direct all Front of House training.
Manage Front of House employee performance, including evaluations, coaching, and discipline.
Manage liquor orders and control liquor costs.
Enforce applicable liquor laws and Responsible Alcohol Service guidelines.
Develop key employees, assistant managers, and hourly employees through daily performance feedback during one-on-ones.
Review applications, interview, and hire or recommend hiring Front of House employees.
Direct employee work, including setting hours and weekly schedules and assigning tasks before, during, and after restaurant opening hours.
Create a fun and safe work environment by following company core values and operational goals and implementing contests, theme nights, and staff incentives.
Understand, manage, and practice safe food handling procedures.