Service Manager

ORION REAL ESTATE SERVICES INC • Houston, TX

6d

About The Position

The Service Manager oversees the physical property, general maintenance repairs, apartment make-ready, preventative maintenance, and construction or rehabilitation projects for an apartment community. Along with the Community Manager, this role oversees maintenance staff, leads by example, and must be available to perform groundskeeping and/or pool duties as needed. The Service Manager also supervises the maintenance personnel, including the housekeeper, under the direction of the Community Manager.

Requirements

• High school diploma or equivalent.
• Five years of multi-family experience, or an equivalent combination of education, training, and experience that demonstrates the ability to perform the job duties.
• EPA Section 608 HVAC/Freon Recovery certification.
• Certifications or permits required by the City or State to perform job responsibilities.
• Training in boiler repair, plumbing, and mold detection/resolution.
• Certified Pool Operator (CPO) certification.
• Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make-ready.
• Ability to operate common maintenance-related tools and equipment, including those listed in the posting.
• Ability to use common sense and understanding to carry out instructions and plans.
• Excellent interpersonal skills for regular interaction with residents, vendors, contractors, employees at all levels, and clients.
• Ability to read and write in English to read diagrams, meters, and instructions and to write reports.
• Proficiency in property management software and Microsoft Office.
• Basic knowledge of OSHA requirements and local, city, and state ordinances.
• Must supply own hand tools.

Nice To Haves

• Certified Apartment Maintenance Technician (CAMT) certification.
• Experience in compressor diagnosis, fire sprinklers, and irrigation systems.

Responsibilities

• Supervise, train, and schedule maintenance activities for the apartment community and maintenance staff under the direction of the Community Manager.
• Coordinate, schedule, and respond to resident and management requests and work orders for occupied units.
• Coordinate, schedule, and prepare vacant apartments for move-in.
• Coordinate and schedule appropriate safety and skills training for maintenance employees.
• Identify and correct hazardous property conditions that could expose the property to liability.
• Order supplies and manage the maintenance budget.
• Coordinate, schedule, and perform preventative maintenance on equipment and units.
• Perform groundskeeping and/or pool duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED