Service Manager

Morgan Properties•Abingdon, MD
•Onsite

About The Position

Morgan Properties is proactively connecting with experienced maintenance professionals for a Service Manager opportunity supporting the Forsythia Court and Annhurst communities in Abingdon, Maryland. This role leads daily maintenance operations across the communities and provides hands-on leadership while maintaining accountability and high standards. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, with paid rotating on-call participation. The employee must be available and prepared for emergency events, and the schedule may change based on business needs. The position pays $26.00–$28.00 per hour. Compensation and incentives also include up to a 100% rent discount, shared property-staff renewal commissions, a $300 quarterly Morgan Essentials benefit, and $15 per day for holding the on-call phone. Benefits include medical, dental, and vision coverage, a 401(k) retirement plan with company match, and generous paid time off, including 10 holidays per year and sick leave.

Requirements

  • Strong multifamily maintenance experience, with leadership experience or demonstrated leadership potential.
  • Strong HVAC knowledge and troubleshooting skills.
  • Experience with PTAC systems, electrical appliances, plumbing, and general maintenance.
  • Experience overseeing work orders, make-readies, apartment turns, and vendor activity.
  • Strong organization, communication, and accountability.
  • Comfort using smartphone apps, tablets, and basic computer systems.
  • Active and valid driver’s license and personal vehicle.
  • One-year certificate, 3+ years of related experience, or an equivalent combination of education and experience.
  • Availability for paid rotating on-call participation and emergency events.

Nice To Haves

  • HVAC/EPA certification preferred.

Responsibilities

  • Lead daily maintenance operations across communities, including work orders, apartment turns, make-readies, and preventive maintenance.
  • Prioritize daily workloads and maintain strong work-order compliance.
  • Troubleshoot and perform repairs involving HVAC/PTAC systems, electrical systems, appliances, plumbing, and general maintenance.
  • Coordinate vendors and ensure work is completed accurately and on schedule.
  • Partner with Property Management and regional leadership on property priorities.
  • Manage maintenance inventory, tools, materials, and supplies.
  • Conduct inspections of buildings, grounds, and vacant apartments.
  • Support capital projects, scheduled move-ins, and ongoing make-ready activity.
  • Provide hands-on leadership while maintaining accountability and high standards.
  • Participate in a paid rotating on-call schedule and be available and prepared for emergency events.

Benefits

  • Up to 100% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300 quarterly.
  • On-call appreciation: $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including 10 holidays per year and sick leave.
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