Service Manager

Mission Rock Residential LLC•Tampa, FL

21d•$33 - $35•Onsite

About The Position

The Service Manager (Maintenance) performs and oversees the assigned property's day-to-day maintenance operations, ensuring that the property's physical aspects meet company standards and applicable laws. The role coordinates maintenance work, supervises and develops the maintenance team, conducts inspections, handles repairs and unit turns, and manages vendor and contractor relationships. The position is located at Jade at North Hyde Park in Tampa, Florida, and responds to after-hours emergencies on a rotating basis.

Requirements

Comprehension of federal fair housing laws and applicable local housing provisions.
Ability to comprehend and work within budgetary guidelines.
Knowledge of general property repairs, which may include HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structural work, and appliances.
Must be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.

Responsibilities

Schedule, monitor, and/or perform preventative maintenance at the assigned property.
Coordinate the property's day-to-day maintenance operations.
Direct and supervise the maintenance team's daily activities, including preparing schedules, assigning and delegating tasks, monitoring workflow and progress, reviewing work for timeliness and accuracy, and appraising performance.
Train and coach maintenance team members.
Diagnose problems and complete repairs and general maintenance involving areas such as HVAC, electrical, plumbing, pools where applicable, carpentry, drywall, exterior structures, and appliances.
Perform daily property inspections and maintain property cleanliness with the team.
Manage vendor and contractor relationships, including obtaining and completing quality control.
Complete unit turns, painting, drywall, and repairs for normal wear and tear.
Respond to after-hours on-call emergencies on a rotating basis.

Benefits

Bonus opportunity, depending on position eligibility.
Generous paid time off, including 13 paid holidays, a floating holiday, and a volunteer day.
Accrued sick time.
15 days (120 hours) of vacation in the first year.
Housing discount program, subject to availability and prior ownership group approval.
401(k) retirement plan with company match.
Medical, dental, and vision coverage.
HSA with employer contribution and FSA options.
Employer-sponsored short-term and long-term disability coverage.
Company-paid life insurance.
Optional critical illness, hospital indemnity, and accident insurance.
Employee Assistance Program (EAP).