Service Manager

Pye-Barker Fire & Safety • Murrieta, CA

10d

About The Position

The Service Manager is responsible for operations and production of the branch’s sprinkler service department, from point of sale through implementation and customer retention. The role supports daily department workflow, manages sprinkler service projects and the testing, inspection, and repair of existing systems, and ensures work is performed in accordance with applicable codes, standards, and company safety policies. The manager maintains accurate reports and records, protects company equipment, oversees fleet safety, responds to emergency service calls as needed, and helps maintain an organized and safe work environment. The position may require travel and flexible scheduling.

Requirements

• Ability to act in a lead capacity.
• NICET certification.
• Knowledge of NFPA standards, including 70 and 72.
• Familiarity with commercial and residential fire sprinkler systems.
• Good interpersonal skills and ability to work in a team environment as well as independently.
• Clean driving record.
• Reliable transportation to and from the office or job site.
• Flexibility with scheduling requirements.
• Ability to meet the physical demands of the role, including regularly standing, walking, using hands, reaching, stooping, kneeling, crouching, or crawling; occasionally lifting and/or moving heavy objects; and balancing, climbing, grasping, hearing, pulling, pushing, repetitive motion, speaking, and visual acuity.

Nice To Haves

• Blue card preferred.

Responsibilities

• Support the daily workflow and operations of the department.
• Manage sprinkler service projects in commercial and residential buildings.
• Manage the testing, inspection, and repair of existing sprinkler systems.
• Ensure inspections are conducted in accordance with applicable codes and standards.
• Complete detailed inspection reports and document deficiencies or issues.
• Document and communicate the results of completed work accurately and promptly.
• Protect, maintain, and ensure proper use of company equipment.
• Inspect and maintain fleet vehicles and related equipment, submitting repair requests as needed to ensure safe operation.
• Ensure work follows company safety policies, including driver safety and personal protective equipment (PPE) requirements.
• Respond to emergency service calls as needed.
• Maintain a clean, organized, and safe work environment.
• Demonstrate knowledge of industry principles, practices, codes, and regulations related to the work.
• Review official documents for completeness and accuracy.
• Recognize, document, and report deviations identified through inspection programs.
• Interpret, apply, and explain applicable laws, codes, and regulations.
• Maintain accurate records, reports, and documentation.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Travel when needed.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Company-paid short-term disability.
• 401(k) with employer match.
• Paid vacation and company holidays.
• Training and career development.
• Company vehicle, if applicable to the job.
• Immediate qualification for the ALL In Ownership Plan for eligible full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed