Service Manager

Mission Rock Residential LLC•Colorado Springs, CO

19d•$30 - $32

About The Position

The Service Manager (Maintenance) performs and oversees the assigned property’s day-to-day maintenance operations, ensuring the property’s physical aspects meet company standards and applicable laws. The role coordinates maintenance work, supervises and coaches the maintenance team, performs and oversees repairs and preventive maintenance, maintains property cleanliness, manages vendor relationships, and responds to after-hours emergencies on a rotating basis. The position is based at Broadmoor Ridge in Colorado Springs, Colorado.

Requirements

Comprehension of federal fair housing laws and applicable local housing provisions.
Ability to comprehend and work within budgetary guidelines.
Knowledge of general property repairs, potentially including HVAC, electrical, plumbing, pools, carpentry, drywall, exterior structures, and appliances.
Must be authorized to work for any employer in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.

Responsibilities

Schedule, monitor, and/or perform preventive maintenance at the assigned property.
Coordinate the day-to-day maintenance operations of the property.
Direct and supervise the maintenance team’s daily activities, including planning work schedules, assigning and delegating tasks, monitoring workflow and progress, reviewing work for timeliness and accuracy, and appraising performance.
Train and coach maintenance team members.
Help diagnose problems and complete repairs and general maintenance involving areas such as HVAC, electrical, plumbing, swimming pools where applicable, carpentry, drywall, exterior structures, and appliances.
Perform daily property inspections and maintain property cleanliness in partnership with the team.
Manage vendor and contractor relationships, including obtaining and completing quality control.
Complete property unit turns, painting, drywall, and normal wear-and-tear work.
Respond to after-hours on-call emergencies on a rotation basis.

Benefits

Bonus opportunity, position dependent.
Paid time off, including 13 paid holidays (including a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year.
Housing discount program, subject to availability and prior ownership group approval.
401(k) retirement plan with company match.
Medical, dental, and vision coverage.
Health Savings Account with employer contribution and Flexible Spending Account options.
Employer-sponsored short-term and long-term disability coverage.
Company-paid life insurance.
Optional critical illness, hospital indemnity, and accident insurance.
Employee Assistance Program (EAP).