Service Manager - NAFTA Region
IPCO
•Hybrid
About The Position
IPCO-NAFTA is seeking a Service Manager to lead our Technical Service Department and build a proactive, customer-focused culture. This role oversees installation, maintenance, and repair operations while ensuring safety, quality, and financial targets are met across the NAFTA region.
Requirements
- Bachelor’s degree in engineering or equivalent experience
- 7-10 years in technical service management (rotating equipment preferred)
- Strong mechanical aptitude
- Proven leadership and communication skills
Nice To Haves
- welding experience a plus
Responsibilities
- Lead and develop a proactive service team
- Manage budgets, payroll, and service contracts
- Oversee safety compliance and quality audits
- Recruit, train, and schedule service personnel
- Support technical troubleshooting and customer presentations
Benefits
- Comprehensive Health Coverage for You & Your Family (multiple medical plan options, dental & vision coverage, telehealth access)
- Life insurance
- Short/long-term disability
- FSA & HSA with company contributions
- 401(k) with match
- 5% profit sharing
- Access to financial advisors
- PTO starting at 15 days
- Paid holidays
- Parental leave
- Bereavement leave
- Hybrid options
- Tuition reimbursement
- Professional development programs
- Recognition events
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Senior
