Service Manager
WCTractor•Normangee, TX
•Onsite
About The Position
When you join WCTractor, you will work alongside leaders who set the standards responsible for our reputation as an industry leader. We offer a competitive salary and a comprehensive benefits package including 401k match. As a Service Manager with WCTractor, you will play a critical role at Washington County Tractor. Our Service Managers oversee all service operations within a location to partner with all departments to ensure internal and external customer satisfaction, growing profitable service labor sales, and effectively engaging department personnel.
Requirements
- High school diploma or equivalent
- Previous supervisor or management experience required
- Strong mechanical aptitude required
- Excellent communication skills required
- Computer skills required
- Valid drivers license
- Must be able to lift up to 75 pounds and push/pull up to 150 pounds multiple times per day
Responsibilities
- Ensure overall customer satisfaction
- Follow and maintain effective Service Department processes to ensure customer satisfaction.
- Communicate effectively within service department and with other store departments
- Leads the implementation of best practices and processes throughout the service department and trains team members accordingly
- Complete reports and forms related to work assignments
- Maintain current knowledge related to agricultural and light construction equipment
- Participate in continuing education opportunities
- Adhere to all safety guidelines and requirements
Benefits
- 401k match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
