SERVICE MANAGER
About The Position
Arlington Properties is seeking a hands-on, proactive Service Manager to lead the maintenance team at its Carondolet community in Mobile, Alabama. The Service Manager oversees apartment maintenance, including HVAC, plumbing, carpentry, painting, and appliance repair, while ensuring service requests are completed within 24 hours and market-ready apartments are prepared within 3–5 days. This role maintains detailed records and inventory, oversees preventative maintenance and inspections, coordinates with the Community Manager on budgets, projects, and vendors, and upholds safety protocols and Fair Housing standards. The Service Manager also provides emergency response on a rotating on-call schedule. The position requires a flexible schedule, including weekends and on-call shifts.
Requirements
- High school diploma or equivalent.
- At least 3 years of hands-on maintenance experience, including areas such as HVAC, electrical, plumbing, or carpentry.
- Excellent communication and organizational skills.
- Ability to prioritize, delegate, and respond efficiently to service needs.
- EPA or CFC certification required.
- Valid driver’s license, auto insurance, and a clean driving record.
- Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs.
- Available to work a flexible schedule, including weekends and on-call shifts.
Nice To Haves
- Prior supervisory or team lead experience.
Responsibilities
- Lead, train, and inspire the on-site maintenance team.
- Manage apartment maintenance, including HVAC, plumbing, carpentry, painting, and appliance repair.
- Ensure service requests are completed within 24 hours.
- Prepare market-ready apartments within 3–5 days.
- Maintain detailed maintenance logs, manage inventory, and maintain equipment.
- Monitor preventative maintenance programs and conduct property inspections.
- Coordinate with the Community Manager on budgeting, project planning, and vendor relations.
- Uphold safety protocols and ensure compliance with Fair Housing standards.
- Provide on-call emergency response on a rotating schedule.
Benefits
- Competitive pay and performance-based bonuses.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off (PTO) and holidays.
- Employee rent discounts where applicable.
- Ongoing training and career development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
