Maintenance - Service Manager III - 100 to 299 Units
About The Position
Morgan Properties is seeking a results-driven Service Manager to lead maintenance and service operations at a residential community. This hands-on leadership role involves guiding a dedicated team, maintaining property standards, and helping provide residents with a high-quality living experience. The Service Manager plans proactively for maintenance needs, repairs, and resource management; communicates with residents, team members, and cross-functional departments; and oversees work orders, schedules, inventory, budgets, and records. The role also emphasizes developing the team and delivering professional, customer-focused service.
Requirements
- Proven leadership experience in service or maintenance, preferably in a large residential setting.
- Strong problem-solving skills and the ability to make timely, effective decisions.
- Excellent communication skills for leading teams and engaging with residents.
- Strong organizational skills and the ability to prioritize and manage multiple tasks.
- Commitment to customer service and high quality standards.
- Valid driver's license.
- Must live within a 30-minute commute of the property.
- 3–5 years of managerial experience at an apartment community of 500 units or more.
Nice To Haves
- HVAC/EPA/CFC certification.
Responsibilities
- Lead, mentor, and support the service and maintenance team, modeling accountability and professionalism.
- Plan proactively for property maintenance needs, repairs, and resource use.
- Communicate effectively with residents, team members, and cross-functional departments.
- Manage work orders, schedules, inventory, budgets, and accurate records.
- Maintain high maintenance standards and deliver outstanding customer service.
- Support the development of the service team.
Benefits
- Pay range of $21.00 per hour.
- Up to 100% employee rent discount.
- Property staff shared renewal commissions, paid monthly.
- $300 Morgan Essentials, paid quarterly.
- $15 per day for holding the on-call phone.
- Employee referral payment program offering up to $750.
- Education and tuition reimbursement.
- Medical, dental, and vision benefits.
- Life and AD&D insurance.
- Long- and short-term disability.
- 401(k) retirement plan with company match.
- Generous paid time off, including 10 holidays per year and sick leave.
- Employee Assistance Program.
- Additional employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
